Mercuria is proud to act as a responsible corporate citizen in all of its activities around the world.
Mercuria is proud to act as a responsible corporate citizen in its business activities around the world. We embrace innovation and have created a culture of compliance, teamwork and integration. Mercuria’s management team is responsible for fostering and maintaining this culture throughout the company and works collectively and continually as a governing body to do this. Conducting our business with integrity and high ethical standards, and fostering an environment of mutual respect for all employees is imperative to our continued success.
Within Mercuria, we recognize one of our key strengths is the diversity of our workforce and with that in mind strive to maintain a collaborative, team-oriented structure. We believe that by fostering a unified, goal-oriented organization; the strengths of each individual can be objectives.
All employees regularly receive Compliance training, and are reminded of their resposibilities and obligations in respect of the company's core values and the ethical and legal standards expressed in the company’s Code of Business Conduct.
Mercuria is an open plan, office free environment and management endeavors to be open and approachable encouraging full communication between all individuals across the company. Mercuria’s management team comprises representation from across the company and is heavily represented by the control functions. This structure ensures decisions are taken in consideration of all aspects and risks and are not just made basis the commercial terms. The management team expects a rigorous approach to risk management and a strong ethical and compliance culture from all employees of the company.
Mercuria’s Code of Conduct ("The Code") outlines the principles and core values to which all employees are required to adhere. The Code re-affirms our commitment to uphold the highest ethical standards at all times. The Code clearly defines expected behaviors and provides guidance to employees as to Mercuria’s principles and how and what employees should escalate to Compliance and or Management.
Mercuria has a whistleblowing policy and procedure which allows any individual within the organization to raise a concern (as well setting out the expectation for them to do so) about a situation that might represent a breach of our Code of Conduct or any other company policy. Concerns can be brought to the person’s immediate supervisor, another appropriate manager, the local Compliance Officer, or reported to the company’s ethic’s hotline (either by email or phone).
The company has in place a clear policy of no retaliation for any issues reported in good faith. Mercuria’s Compliance and Management team are committed to ensuring any issues reported are taken seriously, and are followed through to resolution.